Sales Policy

At Ink & Gear, we are committed to ensuring a smooth and satisfactory shopping experience for all of our customers. This sales policy outlines the terms and conditions related to purchasing our products, payment methods, order processing, shipping, and any concerns you may have.

1. Product Availability

We strive to keep our inventory updated and ensure that all products listed on our website are available. However, in rare cases, certain items may be out of stock or discontinued. In such instances, we will notify you promptly, offering an alternative product or refund as appropriate.

2. Pricing

All prices listed on our website are in U.S. dollars (USD) and include applicable taxes unless otherwise specified. We reserve the right to change prices at any time without prior notice. Prices at the time of purchase are final, and any future changes will not affect completed orders.

3. Payment Methods

We accept various payment methods, including:

  • Credit and debit cards (Visa, Mastercard, American Express, Discover)

  • PayPal

  • Bank transfers (for bulk or large orders) Please ensure all payment information is accurate to avoid delays in order processing.

4. Order Processing

Once your order is placed, you will receive an email confirmation. Orders are typically processed within 1-2 business days. If there are any delays, we will inform you as soon as possible. Once your order has shipped, you will receive a tracking number for your convenience.

5. Shipping and Delivery

We offer domestic and international shipping. Shipping costs vary depending on the destination, weight, and size of the order. Estimated delivery times are provided at checkout. Please note that shipping times are estimates and may vary due to external factors such as customs clearance, natural events, or carrier delays. For any shipping inquiries or issues, please contact our support team.

6. Order Cancellations

Orders can be canceled before shipment. If you wish to cancel an order, please contact us immediately with your order number. Once the order is shipped, cancellations are no longer possible. You may initiate a return instead (see our Return Policy for more details).

7. Refunds and Exchanges

If you are unsatisfied with your purchase or have received a defective item, please refer to our Return Policy. Refunds or exchanges will be processed in accordance with the terms outlined in that policy.

8. Discounts and Promotions

We may offer discounts, promotional codes, or sales on select products. Discounts and promotional codes must be applied at checkout and cannot be combined with other offers unless specified. Discounts are valid for the specified time period only.

9. Warranty

Some of our products come with warranties. Warranty information is included with the product description or packaging. Please contact our support team for any warranty-related questions or claims.

10. Customer Support

Our team is available to help with any questions or concerns regarding your purchase. You can reach us via:

11. Governing Law

This sales policy and any transactions made through Ink & Gear are governed by the laws of the United States and the state of Oklahoma.

Thank you for choosing Ink & Gear. If you have any questions about this policy or need further assistance, please don’t hesitate to contact us.